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Stress Free Bryant Homes |
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With our third child due in September, January was the ideal time to think about buying a new home. Despite not being offered full market value, trading in our old home under Bryant’s part exchange scheme would be the most stress free method of moving, or so we were told.
We reserved the house in February based upon a site plan and brochure because the property was at first fix stage for services and unsuitable for visitors. Completion day was to be the start of June four months away. Communication was good regarding the sale of our old home and we were told we’d be invited to view a typical Bryant home being built to see service routes, followed by a pre-occupation walk through of our new home for snags to be addressed and appliances and systems to be demonstrated, then of the almost ceremony like procedures on completion day.
None of these ever happened, apart from a quick whizz round 6 days before we moved in, the rep having no clue about how anything worked and even struggling to operate the door lock. After exchanging contracts in April all communication stopped. June arrived but Bryant wouldn’t commit to a completion date. They allowed me into the house for the first time to measure up for carpets, as their quote was ridiculous, but I was in for a shock. It still hadn’t reached second fix stage. There were no sanitary or kitchen units fitted, no light switches, sockets, doors or radiators. The garden, which was meant to be ready for turf, was in a state too. It was uneven, littered with debris, and the fencing was wonky with a crotch-high gap under the rear boundary.
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