The warranties covering these homes are failing to deliver on their promises, say homeowners

The government’s ambitious target of building one million new homes by 2020 depends on buyers being able to trust that their new homes are built to a high standard and that any faults will be dealt with efficiently.

That trust, however, is in short supply. Housebuyers are voicing concerns over the failings of the warranties on offer for new homes, including those from the National House Building Council (NHBC), an independent, non-profit distributing company.

A new-homes ombudsman needs to be appointed

Angry homeowners say the NHBC’s failure to carry out detailed inspections has caused big problems across the country. Some say the warranties aren’t worth the paper they are written on.

More than 1.6 million homes are covered by the NHBC Buildmark warranty. Last

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