http://www.snagging.org/blog-about-your-new-build-experiences-276/ Expert Snagging List Advice, New Homes News and Guides Thu, 29 Dec 2011 17:23:09 +0000 hourly 1 http://wordpress.org/?v= http://www.snagging.org/blog-about-your-new-build-experiences-276/#comment-404 Donna Kilpatrick Wed, 29 Jun 2011 18:38:21 +0000 #comment-404 Barratts -Heathfield Development, Bonnybridge, Falkirk After being in our property for 3 years we are still fighting to have our problems resolved, I have water leaking in (as do most of the houses in the development) caused by a problem with the design and I still have not had a representative from Barratts to even look at the problem. I was promised that the site manager would call in on Monday and it's now Wednesday and still no!!! Our dream home is turning into a disaster!! I have complained over the past three years, the mortar from the roof keeps falling off and keeps on being patched. I am disgusted with the customer service and the way we have been spoken to and treated, apauling!!! Barratts -Heathfield Development, Bonnybridge, Falkirk
After being in our property for 3 years we are still fighting to have our problems resolved, I have water leaking in (as do most of the houses in the development) caused by a problem with the design and I still have not had a representative from Barratts to even look at the problem. I was promised that the site manager would call in on Monday and it’s now Wednesday and still no!!! Our dream home is turning into a disaster!! I have complained over the past three years, the mortar from the roof keeps falling off and keeps on being patched. I am disgusted with the customer service and the way we have been spoken to and treated, apauling!!!

]]>