One of the UK’s largest builders has apologised to a couple after they reported a catalogue of serious faults with their new home.
Suzanne and Richard Dewar-Smith have suffered since April when they moved into their home in Copperfield Close, on the Fairfield Park estate, Stotfold, built by Persimmon Homes.
The couple say problems started before they moved into their house, claiming they were pressurised into exchanging contracts.
During the following months their nightmare continued when faults began to appear in the house. The kitchen floor has been relaid three times as it was not level and is still not level.
