Boiler and heating problems too – had a leak in 2010 – through the kitchen – claimed through our home insurance – later found out that leak due to a nail being nailed into the bath frame via the cold water pipe!

Heating – after the leak – the heating wouldn’t work – Service contract with British Gas – faulty system – got sludge in it. The plumber send for the leak problem by my insurance company said – faulty system – sludge in it. Guess what – Persimmon – as we have an ‘old’ house (only 5 year old) – not their problem……….

Boiler – digital clock has broken down three time in the last 18 months – currently have a service contract with Briish Gas – they have refused to replace it again without giving me a charge as the flue Persimmon installed is faulty – it’s pointing upwards, which in severe rain (I live in a rainy area) is making it short out. Seen now as a fire risk.

Cement – Why have I got missing cememnt in the birck work? I thought it was for ventilation?? Not sure if this is true as the fascias have ventilation too.