Our article last week about problems with warranties for new-builds has triggered a huge response from readers who have regaled us with stories of their long-standing battles to fix defects in their new homes. Their anger is directed equally at builders, the local councils who generally oversee building work (building control), and the National House Building Council (NHBC), which provides warranties on new homes. All this comes as the government is set to announce a massive housebuilding programme with its imminent housing white paper.

MPs have also become involved with Caroline Ansell, the MP for Eastbourne, says she is taking up the matters raised by The Times with Gavin Barwell, the housing minister.

The NHBC warranty is viewed as a guarantee of good workmanship and…