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Binding: PaperbackDewey Decimal Number: 658 EAN: 9780743207768 Edition: New Ed ISBN: 0743207769 Label: Free Press Manufacturer: Free Press Number Of Pages: 224 Publication Date: January 02, 2002 Publisher: Free Press Studio: Free Press Related Items:
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 Rating:  - Good stuffThis book covers the subject at a theoretical level, but also complements that with checklists of things to do/not do(thoughtfully repeated together in an Appendix). The examples drawn from the authors' own experience are also more relevant and substantial than is often the case. This is a book that won't just be useful once, but which will bear referring to again and again. Rating: - Valuable Tips and InsightsThe key theme for the book, the Trust Equation is actually in the middle of the book. The first part of the book leads up to it by framing the issue of trust and what a trusted adviser is. The second part, starting with the Trust Equation gives some structure to the challenge of building trust whilst the third part is all about putting trust to work. It contain loads of tips and ideas to help anyone who needs or wants to become a "trusted adviser" and it will be of particular interest to lawyers, accountants, account managers, consultants, tax advisers, business coaches etc. -- anyone in a long term relationship with a client. A really good book -- but I didn't actually finish it, partly because I had got enough out of it, and also partly because the format seemed a bit repetetive. Well worth the money spent though! Rating: - Clear directions on creating trustBeing trusted by their clients separates successful advisors and consultants from the corporate consigliores. But how does a qualified advisor become trusted? Authors David H. Maister, Charles H. Green and Robert M. Galford provide methods you can use to reach the inner circle. They break trust into its component parts and reassemble those pieces into a viable, practical model, complete with suggested conversations. That may sound a little robotic, but with practice, an advisor can make the transition from outside technician to habitué of the inner sanctum. This readable book includes a useful appendix and a list of quick references. We recommend it to consultants and professional service providers. We trust you'll know what to do with it. Rating: - A good book for business employees/consultantsThe Trusted Advisor was on a recommended reading list for the ISEB exam in IS Consultancy. I brought this book to help me with my studies, but have also found it very useful in everyday life. It reopens your eyes into how you should conduct yourself every day to gain peoples / customers trust. Each section has a set of bullet points relating to it for easy reference. The content would work for business employees and consultants.  Try searching the Internet for "The Trusted Advisor" or Ebay for "The Trusted Advisor". You might also be interested in the following great products:
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