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The Trusted Leader: Bringing Out the Best in Your People and Your CompanySnagging.org In association with Amazon.co.ukOnline Shop | Property Guides | Kitchen & Home | Garden Tools | Power Tools | Consumer Electronics Get the Snagging Checklist Here! The Trusted Leader: Bringing Out the Best in Your People and Your Company by: Robert Galford, Anne Seibold Drapeau  List Price: £17.99 Amazon.co.uk's Price: £16.19 You Save: £1.80 (10%)Prices subject to change. Availability: Usually dispatched within 24 hours
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Binding: HardcoverDewey Decimal Number: 174.4 EAN: 9780743235396 ISBN: 0743235398 Label: Simon & Schuster International Manufacturer: Simon & Schuster International Number Of Items: 1 Number Of Pages: 288 Publication Date: July 21, 2003 Publisher: Simon & Schuster International Studio: Simon & Schuster International Average Rating:
 Rating: - A Timely, Landmark Book for All LeadersWould you like to work with and for people you trust? Would you like to have their trust in return? What level of trust do you have now in your colleagues and leaders? How does that make you feel? How would you like to feel at work, instead? If you feel strongly about improving any of those dimensions of your work life, this is the best book I have seen on the subject for what leaders can do. Trust is actually a little simpler than this book makes it seem. Most of us trust those who look out for our interests as well as their own, care about us, explain why they are doing whatever they are doing, and listen to our concerns. That point gets a little lost in the underbrush of analyzing trust, and how it is built, lost and reacquired from various organizational perspectives. The book's strength comes in three areas. First, there's self-assessment in the beginning that I found very revealing about how well trust is being generated at work now. Second, the authors tackle many painful, difficult situations at work and discuss how they can be addressed in more constructive, trust-building ways (such as layoffs, surviving mergers, sudden departures of key people, teams that are failing, and emotionally out-of-control colleagues and bosses). Third, there are an impressive number of case histories that most readers will recognize as being similar to something that has happened in their own work places (like cheating to get bonuses, egomaniacs running amok, insensitive comments in public, resentment after promotions), and excellent discussions of principled ways to handle them. The only way that this book could have been improved in what it addresses would have been by having quantitative expressions of how the participants in some of these situations reacted to what happened. Any leader will benefit by reading these lessons and becoming more sensitive to the implications of their words, actions and inaction. I also suggest that leaders review relevant sections in the book whenever they see a touchy situation building, as well as just after having made a hash of some organizational situation for ideas to help remedy their mistakes. If you are looking for how trust relates back out to nonorganizational stakeholders (such as customers, end users, suppliers, partners, lenders, stakeholders and the communities that the organization affects) those dimensions are mostly ignored except as isolated dimensions of some case histories (if the team is ineffective, the client usually notices and complains or gets a new supplier). After you finish reviewing all of the interesting ideas for doing better here, think about what you can do tomorrow morning to start building more trust by trusting others more.  Try searching the Internet for "The Trusted Leader: Bringing Out the Best in Your People and Your Company" or Ebay for "The Trusted Leader: Bringing Out the Best in Your People and Your Company". You might also be interested in the following great products:
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