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Delayed completion by Persimmon - 2007/07/11 20:40We reserved a property on the Waterside estate in East Morton - West Yorkshire in July 2006. At the time of reservation we were told an expected completion date of Dec 2006 and this was confirmed in writing.
This soon became clear that there was no chance of this date being achieved as no building was beginning, however I was still threatened in early Dec to exchange contracts otherwise Persimmon would pull out. Interestingly enough I had been chasing Persimmon via my Solicitor since Sept to respond to a question on the garden to allow us to exchange, they choose to ignore that question and never responded.
Since then I have had no formal communication from Persimmion regarding a delay in the build ( good job I live locally and can see that its not being built on time!). I have just had the off phone call from the Sales Advisor with messages about the time they are looking to be off the site, this was Feb, April, June, Sept . I have now been told by the 4th site Manager that he was heading for a date of 1st Oct but is behind so this is also unlikely.
Our lives have been in limbo for the past year, we havent been able to book holidays or make plans etc as we are no nearer to knowing when this property will be complete. We have been in rented accomodation since Sept 2006 and our furniture in storage and in addition to this we have now lost over 1 year on a 5 year fixed rate mortgage which was taken out in Sept 2006, it will cost us to change the rate (£600) and also as rates have gone up it is not beneficial for us to do that so we now have a 4 year rate instead of a 5 year.
I have been contacting Persimmon Head Office since April 2007 asking for some formal correspondence and an offer of acceptable compensation. We have been offered £500, this does not even cover the cost of changing the rate or the interest that persimmon have made on our deposit. This was offered on an email. I am now waiting for the 4th month for formal correspondence from the MD.
Any ideas what my options are or do you know any similar stories ?
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Tony
User Platinum Boarder
Posts: 362
Karma: 6
Re:Delayed completion by Persimmon - 2007/07/11 21:15Hi Lisa,
This sounds like a complete nightmare and unfortunately there is not much you can do, but you can let the Office of Fair Trading know about your story and hopefully they will change things for the better. Personally, I would like to see all contracts have a habitation date state and a reasonable amount of liquidated damamges (compensation stated in the contract)if the date is missed. It is not much to ask.
Six months is ridiculous and we could probably get this in the press if you are interested in going down that route.
Tony
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lisa
User Fresh Boarder
Posts: 4
Karma: 0
Re:Delayed completion by Persimmon - 2007/07/12 20:14Hi
Thanks for your response.
I have given Wayne Gradwell (apparently the Managing Director?) until Tuesday 17th July to respond in writing to me with an offer of compensation and a legal completion date. My Solicitor has also written to them today.
If I do not hear back (which I doubt I will) I am very interested in taking this to the press or anyone to be honest as by the time it completes we will have waited 15 Months with no correspondence.
Thanks
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ukgirl07
User Fresh Boarder
Posts: 2
Karma: 0
Re:Delayed completion by Persimmon - 2007/11/11 19:24we are having a similar problem. In the contract it does say that we are to be notified of any delays in completion. therefore if we have not had any communication surely persimmon have breeched the contract. Any we would have recourse that way.
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The Complainers
User Junior Boarder
Posts: 7
Karma: 0
Re:Delayed completion by Persimmon - 2007/11/12 17:39If anyone would like to speak with me about your experiences - good or bad - please contact me on 020 7502 5766 or at complain@northonetv.com
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frannic
User Fresh Boarder
Posts: 3
Karma: 0
Re:Delayed completion by Persimmon - 2008/01/14 12:10Hi
I know you posted this article a while ago but I am experiencing similar problems at the moment and just wondered how things turned out. I wrote a letter to Esther McHugh on Thursday and am waiting a response.
Thanks
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