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Nightmare! - 2007/12/28 22:52 Well, where do I start???

Purchased a "Madoc" 5 Bed 3 storey detached from DWH, paid res fee on 3rd June 07 and completed on 28th June 07 - How fast was that?? I thought "Here's a company that looks after buyers" How wrong could I be.....

More like "Here's a company that wants your ££ in the bank ASAP!"

Anyway, I have purchased the snagging.org checklist after literally banging my head against a brick wall for the last 6 months - Customer Service? What an absolute JOKE!

Took my Solicitor to get involved over a downstairs WC sink that came away from the wall to illicit any kind of response...

Leaking roof on your £300,000 house sir?? Why not ring the DWH 24hr helpline - explain that you have water coming through the ceiling in 2 bedrooms... Their response? Can you please call your insurers.....

I am so ******* off with them that I have now purchased a new domain - "dont-buy-a-david-wilson-home-ever.co.uk" and I fully intend to make use of it, I may even open access for disgruntled buyers to post their pics...

I am seething....

Just for a laugh....

Here is the original WC sink just after it fell off the wall, due to water being everywhere, as it had been fitted with bath taps!!

http://www.youtube.com/watch?v=vrPq0HM4NRQ

And here is the replacement - fitted 4 1/2 months after not being able to use the downstairs WC....

http://www.youtube.com/watch?v=fS6e_PDZeyc

Quality workmanship - Not!

Mike
  | | The administrator has disabled public write access.
Re:Nightmare! - 2007/12/29 22:54 Hmm..... Have just emailed custimer (dis)service and advised them of my new email address w/e immediately... mike@dont-buy-a-david-wilson-home-ever.co.uk

They are "off" unti the 3rd Jan, but I do get regular emails from them.....



Mike
  | | The administrator has disabled public write access.
Re:Nightmare! - 2007/12/30 22:55 I think the DWH brand is being wound down so they probably care even less than usual.

Anyway, just set up a youtube group and added your videos

Cheers,

Tony
  | | The administrator has disabled public write access.
  
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