Comments on: Persimmon Homes from Hell http://www.snagging.org/persimmon-homes-from-hell-204/ Expert Snagging List Advice, New Homes News and Guides Thu, 29 Dec 2011 17:23:09 +0000 hourly 1 http://wordpress.org/?v= By: Alexandra Templemanhttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-426 Alexandra Templeman Thu, 29 Dec 2011 17:23:09 +0000 #comment-426 We have spoken to quite a few people around the estate that we have moved onto, which is a new one with building still going on, and they have all had and are still experiencing, problems. The couple with a four bedroom detached home has water coming in through both sets of french doors, as the doors have split, she now has damp and it is also going under her lounge carpet, Persimmons have been back once, and tried to glue the doors, to have them split even worse the very next day!!!!!!!!!!! So it is not a case of just moaning, as Sue so eloquently put it. We have every right to moan when we have spent £200,000 on a new property, and the property, it seems to us, is falling apart at the seams. It is heartbreaking. We have spoken to quite a few people around the estate that we have moved onto, which is a new one with building still going on, and they have all had and are still experiencing, problems. The couple with a four bedroom detached home has water coming in through both sets of french doors, as the doors have split, she now has damp and it is also going under her lounge carpet, Persimmons have been back once, and tried to glue the doors, to have them split even worse the very next day!!!!!!!!!!! So it is not a case of just moaning, as Sue so eloquently put it. We have every right to moan when we have spent £200,000 on a new property, and the property, it seems to us, is falling apart at the seams. It is heartbreaking.

]]> By: Alexandra Templemanhttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-425 Alexandra Templeman Thu, 29 Dec 2011 16:45:26 +0000 #comment-425 Hi Mary, oh lord I could not agree more, I bought my house in October 2011 so not that long ago, and its appalling really appalling, customer service is (excuse my language) crap, couldn't organise a piss up in a brewery or anything, we have had no answers to any of our problems and I am still waiting on a radiator end which was picked up when I got the keys!!!!!!!!!!!!!!!!!!!! let alone all the other problems I have had with the placeA very disgusted Persimmons owner Hi Mary, oh lord I could not agree more, I bought my house in October 2011 so not that long ago, and its appalling really appalling, customer service is (excuse my language) crap, couldn’t organise a piss up in a brewery or anything, we have had no answers to any of our problems and I am still waiting on a radiator end which was picked up when I got the keys!!!!!!!!!!!!!!!!!!!! let alone all the other problems I have had with the place

A very disgusted Persimmons owner

]]> By: Louise Ellishttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-424 Louise Ellis Thu, 15 Dec 2011 17:23:40 +0000 #comment-424 Just come across this site. I bought my persimmon home in 2007, my ensuite shower has leaked on/off since purchased despite having several plumbers in to look at the problem, I fear that I will have to have a complete new installation. I have had boiler issues that I was told would have been down to poor installation. Settlements cracks that were a lot worse than anticipated, electrical faults... The list is endless! A new build is by no means the easier option in this case, cowboy builders spring to mind!!! Just come across this site. I bought my persimmon home in 2007, my ensuite shower has leaked on/off since purchased despite having several plumbers in to look at the problem, I fear that I will have to have a complete new installation. I have had boiler issues that I was told would have been down to poor installation. Settlements cracks that were a lot worse than anticipated, electrical faults… The list is endless! A new build is by no means the easier option in this case, cowboy builders spring to mind!!!

]]> By: Ellahttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-421 Ella Mon, 31 Oct 2011 00:44:09 +0000 #comment-421 Dear Sue - it's a good question you pose. It's easy to answer we just spend loads of our hard earned cash putting everything right. The roof tiles are done (NHBC didn't want to know although did acknowledge the wrong fittings had been used) and we've got £2.5k to find for the three bathrooms. Cracks will be filled and all maintenance done to a high standard by real craftspeople. Someone taking it on will be very fortunate indeed. Didn't expect that we'd have to be doing this to such a new house - if these things had been done right in the first place we wouldn't be moaning. I imagine there are happy people out there - lucky them! Wondering if maybe you work for Persimmon? Dear Sue – it’s a good question you pose. It’s easy to answer we just spend loads of our hard earned cash putting everything right. The roof tiles are done (NHBC didn’t want to know although did acknowledge the wrong fittings had been used) and we’ve got £2.5k to find for the three bathrooms. Cracks will be filled and all maintenance done to a high standard by real craftspeople. Someone taking it on will be very fortunate indeed. Didn’t expect that we’d have to be doing this to such a new house – if these things had been done right in the first place we wouldn’t be moaning. I imagine there are happy people out there – lucky them! Wondering if maybe you work for Persimmon?

]]> By: Suehttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-419 Sue Fri, 07 Oct 2011 22:45:24 +0000 #comment-419 How are you people ever goning to sell your homes on again, people will never buy them if you keep moaning about them. There must be some people out there who are happy with there new persimmon home you just never hear from them. How are you people ever goning to sell your homes on again, people will never buy them if you keep moaning about them. There must be some people out there who are happy with there new persimmon home you just never hear from them.

]]> By: Anonhttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-414 Anon Fri, 26 Aug 2011 00:44:53 +0000 #comment-414 Like others I thought you were describing my house in Wiltshire.They don't care. The quality of workmanship and materials is done on the cheap and the customer service is the worst I've ever encountered.The sooner someone makes it public how bad they are the better! Thanks for ruining our lives Persimmon. Like others I thought you were describing my house in Wiltshire.

They don’t care. The quality of workmanship and materials is done on the cheap and the customer service is the worst I’ve ever encountered.

The sooner someone makes it public how bad they are the better!
Thanks for ruining our lives Persimmon.

]]> By: Ellahttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-412 Ella Tue, 16 Aug 2011 15:44:04 +0000 #comment-412 I'm so saddened to read these articles. It's appalling. When you think what houses cost to buy and the huge mark up they charge it's unacceptable. I against my better judgment have just moved into a 4 year old Charles Church property in Milton Keynes. I say my better judgment as it was my husband who was desperate to move in. The design is great and that's what swayed him. I hate the garden. Our walls are 145cm in part with most of our neighbours over 6ft gawping in. But that's our problem and when the covenant is off next year I'll be having those walls raised to 180 all the way round with extra trellis on top. However, the house is very aesthetically appealing but OMG the build is a joke! 4 years old and gable end roof tiles are shearing clean off. Am waiting out on NHBC to make a decision but I suspect we'll have to pay up for this shit quality construction. I know it's shit because I have lived in over 25 houses in my life time and nothing is as rubbish as this! Hasten to add this is the first 'new' house I've lived in. We live on a slope which is somewhat worrying as enormous diagonal cracks are appearing. A friend who's a surveyor is coming to have a look. I think the previous occupants were very light footed people with no kids. This is a 4 bed family home with a family now in it and it's crumbling away! Showers leaking - not due to lack of sillicone but because the trays haven't been put in right in the first place and the water's leaking down the back and on to the ceiling below. Oh and don't forget the nails coming through the ceiling - we're too late for snagging but this is one investment which was well overpriced. I wished I'd notice when we viewed twice but by that stage I was just brow beaten by the whole process. My advice to anyone is don't touch these Persimmon/Westbury/Charles Church houses with a barge pole. I wish we hadn't as I'll be stuck in it for at least 5 years now. It's tack!!!!!!! I’m so saddened to read these articles. It’s appalling. When you think what houses cost to buy and the huge mark up they charge it’s unacceptable. I against my better judgment have just moved into a 4 year old Charles Church property in Milton Keynes. I say my better judgment as it was my husband who was desperate to move in. The design is great and that’s what swayed him. I hate the garden. Our walls are 145cm in part with most of our neighbours over 6ft gawping in. But that’s our problem and when the covenant is off next year I’ll be having those walls raised to 180 all the way round with extra trellis on top. However, the house is very aesthetically appealing but OMG the build is a joke! 4 years old and gable end roof tiles are shearing clean off. Am waiting out on NHBC to make a decision but I suspect we’ll have to pay up for this shit quality construction. I know it’s shit because I have lived in over 25 houses in my life time and nothing is as rubbish as this! Hasten to add this is the first ‘new’ house I’ve lived in. We live on a slope which is somewhat worrying as enormous diagonal cracks are appearing. A friend who’s a surveyor is coming to have a look. I think the previous occupants were very light footed people with no kids. This is a 4 bed family home with a family now in it and it’s crumbling away! Showers leaking – not due to lack of sillicone but because the trays haven’t been put in right in the first place and the water’s leaking down the back and on to the ceiling below. Oh and don’t forget the nails coming through the ceiling – we’re too late for snagging but this is one investment which was well overpriced. I wished I’d notice when we viewed twice but by that stage I was just brow beaten by the whole process. My advice to anyone is don’t touch these Persimmon/Westbury/Charles Church houses with a barge pole. I wish we hadn’t as I’ll be stuck in it for at least 5 years now. It’s tack!!!!!!!

]]> By: Mary Holdenhttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-400 Mary Holden Sat, 21 May 2011 18:04:19 +0000 #comment-400 I have moved into a persimmon house and haven't a good word to say for the sales team and management. They have lied to me, been very rude and have offered no apology. It seems they ignore what they don't want to settle, as they are a big firm with power and money. I would not recommend anyone to move into a persimmon home. I have moved into a persimmon house and haven’t a good word to say for the sales team and management. They have lied to me, been very rude and have offered no apology. It seems they ignore what they don’t want to settle, as they are a big firm with power and money. I would not recommend anyone to move into a persimmon home.

]]> By: Ianhttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-373 Ian Fri, 24 Sep 2010 19:53:40 +0000 #comment-373 for a moment i thought you were writing about our house.The quality is shocking and customer service a joke !! for a moment i thought you were writing about our house.

The quality is shocking and customer service a joke !!

]]> By: An Unhappy Persimmon Homes Customer « 2009 Persimmon Homes Bloghttp://www.snagging.org/persimmon-homes-from-hell-204/#comment-130 An Unhappy Persimmon Homes Customer « 2009 Persimmon Homes Blog Mon, 18 Jan 2010 18:26:58 +0000 #comment-130 [...] Visit this link for an unhappy Persimmon Homes customer. I hear similar unhappy experiences, time and time [...] [...] Visit this link for an unhappy Persimmon Homes customer. I hear similar unhappy experiences, time and time [...]

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