Items Tagged With Customer Satisfaction2003 Housing Forum National Customer Satisfaction Survey Published
The 2003 National Customer Satisfaction Survey is the third survey conducted among owners of newly built homes; previous surveys were conducted in 2001 and 2000. Read more
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NHBC 
Customers - who cares? (Squarefoot Magazine, September 2005)
Small developers provide better customer service than big house builders. People sharing their new home buying experiences on the New Home Blogs site have shown that buying from small developers often secures better customer care. Read more: New Home Blogs
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Having trouble with your new build home?
Then a new BBC 1 show on customer service would love to hear from you...
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Customer Satisfaction
Read More About Having Trouble With Your New Build Home?... National new home customer satisfaction survey
Customer satisfaction SurveyRecommendation 32 of the Barker Review (March 2004) saidthe housebuilding industry must demonstrate increased levels of customer satisfaction, and called on the Home Builders Federation (HBF) to develop a strategy.
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Customer Satisfaction
Read More About National New Home Customer Satisfaction Survey... ODPM axes housebuilders? league (Builder, June 2005)
The government has decided to withdraw funding for the Customer Satisfaction Survey for housebuilders. By Angela Monaghan The survey, which is run by the Housing Forum at Constructing Excellence in the Built Environment, ranked housebuilders on the basis of customer?s satisfaction with their performance. It was the only such ranking available to the consumer. Read more (Ed: I wonder why they did this...)
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ODPM 
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