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Snagging Stories

You’d expect more for £440,000

Gavin Henderson had been commuting for almost a year from Newcastle – longing to move into his new house down south.
But when he and wife Susan arrived at their new £440,000 Taylor Wimpey home in Padworth two months ago they began to discover a catalogue of 160 alarming faults.
Early shocks when they arrived on October [...]

New Build Heating Problems

Heating problems are common in many new build homes. Read this on the Montgomerie Park Residents’ Association Site and find the results of their poll:
“Anyone on the Persimmon estate (or any of the others) have an issue with the heating of their property? I have been having a bit of a debate with builder over [...]

Couple shame Bovis with internet list of dozens of faults with new £700,000 home

Instead, it has been dogged by botched jobs and unfinished building work which has left them living in a dusty construction site.
Faults and repairs mean they are frequently without power and their garden is too dangerous to enter after being dug up twice because of drainage problems.
Read more about Bovis HomesVisitors to Bovis Homes’ website [...]

Couple’s internet protest over builders blunders

A couple whose £700,000 newly-built home is still unfinished seven months after they moved in have become a surprise internet hit after setting up a website cataloguing their domestic woes. The couple, who have four daughters, claim they have been left living in a dusty construction site, frequently without power or appliances.
Entrepreneurs Rennie and Sheralee [...]

Finding fault with flagship development

Families living on a flagship housing development say their lives are being made a misery by a catalogue of failings by building firms.
Last month, the Evening News revealed how homeowners on the Fellowes Plain estate on the former hospital site off Wessex Street were being blighted by 20ft-high silos placed within yards of their front [...]

Dream home turns to nightmare

“As soon as we collected the keys we noticed problems with the decor throughout the building. The dry lining was visible on every wall and ceiling. We also found that the kitchen had not been built to the specification we had been given, there was one kitchen unit less. As if that wasn’t enough, the [...]

Couple’s new home is ‘plagued by problems’

A Basingstoke couple say their new home is turning out to be less than a dream.
Richard Jones and Natasha Lewis moved into a new two-bedroomed house built by Persimmon Homes, off Old Kempshott Lane, last December. Since then, they say many of their complaints about the property have been left unresolved.
The latest problem occurred last [...]

My home became an electrical deathtrap

A leading housebuilder has launched an investigation into how one of its homes was turned into a deathtrap by damaged electrical wiring.
Darren Korol suffered 230-volt shocks when he touched the cooker in his new £220,000 Barratt Homes. flat in Crawley, West Sussex.
The 41-year-old print salesman’s children suffered jolts from the bathroom taps.
An electrician later discovered [...]

Wimpey the Facts

We made a few visits to the site as the development (1st phase) went up and were shown plans outlining street furniture, types of soft landscaping etc and all was well. We ended our rental agreement as we didn’t need another six month lease and moved everything we owned into garages amongst friends and [...]

Too many Snags?

We plan to do a special report on the state of the UK new build market, and as such we are looking for people who have had issues when buying new property. You don’t necessarily have to appear on the show! We would love to hear your stories, in confidence, so we can highlight the [...]

Consumer council attacks new-build property rights

People have more rights when they buy a kettle than they do when they buy a new-build home, a consumer group claimed today.
Many people buying new homes face delays in moving in, while others are left with problems such as faulty wiring, poorly fitted doors and leaking windows, the National Consumer Council (NCC) said.
The average [...]

Case Studies Required

What’s in it for you? Well, generally speaking your defects will be dealt with much quicker or you will get some kind of cash settlement with a gagging order. They know there is always the chance of a follow up piece. On one occasion a developer, one of the big ones, [...]

Note those defects

According to New Build Inspections, buyers of newly-built homes would have more rights buying a toaster. The company reports that consumers are surprised by how few rights they have when it comes to buying a new home, so managing director Catriona Bright has produced a short guide to help new build buyers with new homes [...]

Snag snag snag Is there nothing but

Snag snag snag. Is there nothing but snagging when you get building work done? The kitchen guy is here but he can’t do everything today; he hasn’t got time (he’s replacing the guy that called in with a bad back apparently), and he’s confused about whose responsibility it is to wire-in the hob and the [...]

Inconsiderate Barratt Homes

Barratt have not even completed the first house on the estate the are working on at Newbiggin by the Sea in Northumberland but already have the residents of the only access road up in arms.
Somehow they were granted planning permission to build 44 houses on a small plot of land just behind the Front [...]

Snagging Top Tips

Snagging.org has just released a new version of its snagging checklist in response to feedback from Snagging.org members and input from professional snaggers. The site, which has been featured on national TV, receives thousands of visitors per day and provides snagging stories, forums, polls and much more to help new build buyers.
Here is the snagging [...]

Find your own new home snags

A new version of a snagging checklist has just been released allowing new homebuyers to create a snagging list on a property for themselves.
Snagging.org has been featured on national TV, receives thousands of visitors per day and provides snagging stories, forums, polls and much more to help new build buyers.
The new snagging checklist includes the [...]

The Poor Quality of Barratt Homes

In summer 2005 I moved into my present flat. It is a so called new build, built by a well-known company, that, for arguments sake, we shall call Barratt. I am neither advising people to stay away from such properties, nor advocating them, but here is one of the problems I’ve had with this developer. [...]

David Wilson Homes Customer Care

We purchased a 2 bed flat from DWH in May 2003.
We only went to look at the Development with no intention to buy and came away determined to purchase one of the flats. The deposit was down within a week. The flat was near complete and had only the kitchen, sanitary ware, skirting etc [...]

Snagging headache

Is it worth calling in professional fault-finders to check your newly built house for defects?
When they moved from Stevenage to Gainsborough in Lincolnshire last year, Greg and Juli Dear decided to buy in a new development. Their previous three homes had been new-build, and the four-bed show house they saw looked ideal. But, having paid [...]