The BBC received complaints from homeowners on 26 Redrow estates. They’d all lost ridge tiles during January’s high winds.
In some cases the tiles had damaged cars and conservatories. In the majority of cases, homeowners had been left with the repair bill.
I purchased a redrow home in oct 2010, only the other day Feb 20th 2011 did they complete my parking space. Now this might not seem major but fact I had my first baby in oct so we had to walk him over 200yards just to get him into the car. As a result I have had to pay for a change in my and my partners insurance policys which isnt really my fault – as we used to have are parking set on insurance to in a drive way. I contacted Suzanne Irons eastern sales director, she replied saying sorry for the hassle I;ve experiened but we wont help to pay towards the cost of insurance and she said that it was due to other third parties as to why it was so delays.
I wasnt even told the parking would be delayed into the DAY i moved in, and they told me it would be 2 weeks, then 2 months and then it turned out to be 5 months.
Be careful if you are buying a redrow home, they are rushed like mad and they are happy to move you in whilst its still being worked on. I havent been able to have one day lay in as the builders are right outside drilling slabs etc.
Please dont be fooled by their sales staff as they are just trying to get themselves some commision.
also the house is cracking up, and they do this on purpose as you have one month to sort out snags, problem is that the cracks will appear in 2 to 5 months time so your be buggered if you think they will help out. The snag visit we had was from the site foreman, he used to tell us hes coming on a day and then never turn up. All he done for the snags was slapped some paint over, and he didnt even finish that off.
DO NOT SIGN THE PAPER UNTIL YOU ARE 100% SURE EVERYTHING IS OK AS THEY WILL BE REALLY FRIENDLY AND POP ROUND ALL THE TIME – BUT ONCE YOY SIGN YOU NEVER HEAR FROM THEM AGAIN!