Complaints about alleged defects in new homes are increasing, despite a slump in the number of properties sold in the recession. Complaints to the National House Building Council (NHBC), which offers warranties on 80% of new homes, topped 64,000 in 2008/09. This is up only slightly from 63,000 in 2007/08 but comes in a year when there was a 40% drop in the number of new homes sold because of the credit crunch.

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