When Justin and Sarah Gardner and their three young children moved into their Bryant Homes house – 18 months ago – now, instead of a dream home, it has become a nightmare.

Since living in their newly built property in Oxfordshire they’ve encountered around 176 problems and defects.

From holes in the front door, a fire escape window screwed shut (this window also really badly fitted), roof tiles falling off, no cavity wall insulation, kitchen cupboards falling off wall, taps that wobble when touched, skirting boards so loose that one-year-old Emilia has already fallen on one and split her top lip…!

Newbuild inspections image
In the body site-wide: