Worcester Residents Raise Alarm over Flawed United Living Development

Residents of Broad Lea Close estate in Worcester, having invested up to £300,000 in their new homes, are confronting a raft of issues ranging from unfinished roads to bad drainage and foul odours. Their pleas for redress have seemingly fallen on deaf ears for over two years, leaving them questioning their decision to invest in the so-called "dream homes."

After shelling out £300k for new homes in Worcester's Broad Lea Close estate, homeowners expected a place they could call paradise. Instead, they found a litany of construction and quality issues that would make any homeowner's heart sink. From cracks in fences, gardens in disarray, to an unsightly shed marring their view, the issues seem endless.

The problems, however, run deeper than aesthetic woes. Residents have encountered dodgy electrics that endanger their safety. The foul stench emanating from blocked drains fills their rooms, likely a result of careless construction works as shown by footage of a worker pouring cement down a drain.

Shaun Barnes, one of the residents, vented his frustration, "It has been horrific. We have been fobbed off at every turn... It has been two and a half years of being lied to."

The evidence of neglect is abundant. Pictures have captured water flooding from under a sink, carpets not fitting their intended floor space, exposing dangerously sharp gripper rods, and shoddy exterior work including uneven brickwork and poorly fitted garden gate hinges.

The exterior isn't much better. Every rainfall transforms the backyards into pools due to poor drainage, while the roads outside the properties resemble an obstacle course, full of potholes.

The worst part? The residents have tried raising these concerns. "Buying this property was the worst mistake of my life. I was sold a dream but I actually bought a nightmare," lamented another resident.

The homeowners were given a defect period to raise issues, but the 12 months came and went with little to no improvement. Now, after 24 months, they're in the same position, and it's driving them to take legal action.

In response to the uproar, a United Living spokesperson mentioned their awareness of the issues and their commitment to addressing them. Paula Heatley, New Homes Delivery Director at Platform Housing Group, shared similar sentiments, saying they had a plan to complete the outstanding work.

While the promises might sound reassuring, they come after two years of evident neglect. The residents of Broad Lea Close, after putting their trust and significant investment into their homes, deserve more than just words – they deserve action.