The UK's Leading Snagging Site

We have had coverage on Tonight with Trevor McDonald, GMTV, in the Sunday Times, the Telegraph, in the Mail on Sunday and many more. is the UK's No1 New Homes Snagging Site and aims to empower new home buyers by providing:
1. Snagging Forums
2. New Homes News and Snagging Stories
3. Great value Snagging Inspections and the Snagging Guide
4. Snagging Photos and much more

The ground rent scandal that is engulfing new home buyers

‘We paid £101,000 for our Taylor Wimpey home in 2010 – now it’s valued at zero’ Can a newly built apartment from Taylor Wimpey effectively be worth nothing after just six years? Sean Greenwood’s wife paid £101,000 for a flat in a new development in Gornal, on the edge of Dudley, which she was told […]

Scrap land factor maintenance arrangements by companies on housing estates.

New estates are burdened with extra maintenance charges from private companies. The industry is unregulated, uncontrolled and monopolised in such a manner that unfairly disadvantages residents. There are hundreds of new build estates across the UK that are burdened with extra charges to resident for the maintenance of the open shared spaces on their estates. […]

Dad slams house building firm after dream home turns into nightmare

A dad has claimed a house building firm has put his family in danger. Colin Lauder and his family of three’s relocation to the plush David Wilson Homes in Montgomerie Park was supposed to be a dream move but quickly turned into a nightmare. A flood on their second floor and the resulting damage has […]

“We are totally trapped” – nightmare of young Costessey couple whose new home is riddled with mould

A couple whose newly-built home has been riddled with mould for four years spoke today of their “nightmare”. Sarah Hall and her fiancé, Peter Aspery, bought the flat in Queen’s Hills, in Costessey, from Taylor Wimpey in April 2008. But since moving in they have spent time living in a hotel to escape the damp […]

Nightmare new home gets its own Twitter account

After a couple finds 140 defects in their new home, they launch a Twitter account to shame the developer Luke Mahon, a 45-year old marketing manager, paid £580,000 for a brand newTaylor Wimpey five-bedroom detached property in Woodley, near Reading. Like any couple who have chosen a brand new home, he and his wife Alison […]

‘All we want is our house put right’ – couple’s nightmare with property developer

A COUPLE who spent their life savings on their dream home are locked in a dispute with a property developer, who they say are causing them to live a “nightmare”. Carolina and Roberto Revilla moved into a newly-built house in Morphou Road, Mill Hill, in July 2014. Part of the Millbrook Park estate, the house […]

Increased demand for affordable housing is compromising quality, say industry experts, leaving angry owners battling for recourse from industry giants

Thousands of buyers face moving into substandard properties as developers compete to meet demand for affordable housing, experts are warning. The concerns come as the number of new homes in England jumped by 25% in 2014-15 according to official figures released last week – the biggest increase in 28 years. A total of 170,690 homes […]

Curse of the botched new-build eco homes: They were Prescott’s flagship scheme to solve our housing crisis but many are riddled with problems

As the taxi approaches Oxley Woods in Milton Keynes, the oblique angles and vivid white and reds of the estate’s futuristic homes seem to rise up out of nowhere. Angular turret-style roofs gleam in the early evening light. You could be arriving at a multi-coloured fairytale castle. The roads are empty but groups of neighbours […]

Falklands veteran: ‘Our dream home on Augusta Park has been a nightmare’

THE dream house purchase for a Falklands veteran and his wife, after he was diagnosed with a brain tumour, has turned into an “endless stress-filled nightmare” at the hands of the developers. Julien and Marissa Best bought their £230,000 three-bedroom home on Fuller Way, The Romans, at the end of August last year. Since then […]

Dream home turns into nightmare for family

DISTRAUGHT residents of a Woodley housing development have been moved out of their homes as their two year battle to fix hundreds of issues rumbles on. Tracey and Jason Bass and their daughter Emily are three of the 11 Loddon Park home owners who have been placed in the Winnersh Holiday Inn by developers Taylor […]

House-builders take a hammering from TV programme

That was the takeaway message of a Channel 4 Dispatches television report last night (16 Nov 2015) that exposed the shoddy quality of Britain’s house-builders and their unresponsive foot-dragging in the face of valid complaints from customers who have staked their live-savings on a dream home only to see that dream turn sour. ‘Britain’s nightmare […]

A ‘nightmare’ on new build street for home buyers

Families say they moved in last week to find paint still wet, fitted cupboards falling off walls, leaking toilets and even damp plasterwork. Even builders themselves have described the Red House Park development just outside Newport Pagnell as allegedly “worse than something you would see on the Rogue Traders TV programme.” The sub-contracters say they […]

Exeter man describes ‘nightmare’ house buying experience

A man from Exeter has described his experience of buying a home through Barratt Homes as ‘nothing but a nightmare’. Mr Russell Newcombe,33, and his wife Carly,35, reserved a plot on the Hillside Gardens estate in Pinhoe in February 2014 after hearing that the area they hoped to move to benefitted from good schools and […]

The most dangerous crossing in Plymouth?

PARENTS say they are being forced to put their children at risk crossing one of Plymouth’s busiest roads after a developer failed to build a crossing in a wrangle with the council. The owners of the new homes at the Persimmon Homes’ Saltram Meadow development have bitterly complained for months about the dangerous conditions they […]

FULL STORY: ‘Our brand new home in Andover has turned into a nightmare’

A HEARTBROKEN family has spoken of their devastation after completing the purchase of their dream brand new property only to find it riddled with problems. Andy Bell and his wife Victoria say that when they picked up the keys to their coach house on the Persimmon development at Picket Twenty, their delight quickly turned into […]

Dream homes turn into a nightmare for neighbours on Persimmon’s Hunters Gate development in Grantham

Shoddy workmanship, terrible customer service and homelessness are just some of the issues homeowners on a Grantham housing development say they are facing. And they have become so angry with developer Persimmon Homes, they have united and are standing together to demand action. Twenty-one households from the Hunters Gate development off Springfield Road, have shared […]

The Judge: New dad’s £140,000 dream home turns into a nightmare after he finds 52 faults

New dad Danny Suttie’s £140,000 dream home has turned into a nightmare after he found 52 faults. And when builders Persimmon sent out a team to repair the problems, workers ended up flooding the three-bedroom property with waste water. Now the engineer says he’s been forced to repair some of the defects himself. He moved […]

Beware builders flogging shoddy new-build homes: They’re sold as a quick way to get on the housing ladder – but with wonky windows and holes in walls many are far from being a bargain

When James Hayward moved in 2011 he was sure the newly built, five-bedroom family house in Halifax, West Yorkshire, was a smart choice. He’d just got engaged to fiancee Liz and, with a wedding to plan, he was keen to avoid the damp, dodgy circuitry and hidden cracks that so often taint older properties. But […]

Persimmon House-Builders

House-builders Persimmon claim to be committed to the highest standards of design, construction and service. However complaints from their customers who have contacted Watchdog have shown that they don’t always live up to those big claims. Martyn Dade-Robertson bought a Persimmon home and expected the process to be “enjoyable” and “informative” – They did promise […]

Luxury home buyers launch their protest

The first 13 houses to be completed as part of the 6,600-home Milton Keynes Western Expansion plan are riddled with serious faults, the new occupiers have claimed. The unlucky 13 paid up to £500,000 just a few months ago for the luxury Bovis-built homes at Crownhill. But ever since they moved in they have been […]